Home Crime Palo Alto Radio Encryption Change Provides Real-Time Access to Police Actions

Palo Alto Radio Encryption Change Provides Real-Time Access to Police Actions

Press Release

by ECT

Palo Alto, CA After a comprehensive analysis of options, the Palo Alto Police Department is planning a forthcoming change to radio communications by September 1 that will provide real-time access to police radio transmissions while safeguarding personal identifying information and officer safety.

“The change in operations furthers three critical priorities including safeguarding personal identifying information and officer safety, increasing public awareness of police activities, and continuing seamless interaction with our regional law enforcement partners,” said Acting Chief Andrew Binder of the Palo Alto Police Department.  “Several variables contributed to this change, including proposed changes to state law and evolving information from the Silicon Valley Radio Interoperability Authority that removed initial barriers to radio communications approaches.”

This change provides the public with open access to police radio communications and enhances officer options in securing personal identifying information.  The new procedures increase field personnel flexibility by providing three different options they can use to safeguard personal identifying information depending on the situation with which they are presented. Those options are a radio check that transmits only a person’s driver license number, a radio check that splits individual components of personal identifying information into separate transmissions, or a cell phone call to our 24-hour dispatch center.

The new procedures will not impact the Department’s ability to communicate with any other local law enforcement agency in the event of a critical incident or other mutual aid response, as the policy outlines reserving encrypted radio communications in the event of tactical operations or other sensitive situations that would reasonably jeopardize public safety or the safety of officers, or during a response involving multiple agencies where use of an encrypted radio is necessary to achieve interoperable communications.

Starting in early 2021, the Palo Alto Police Department joined multiple other Santa Clara County law enforcement agencies in encrypting their radio transmissions following a Department of Justice directive to safeguard personal identifying information.  In response to community interest in following police activity, the Department developed an innovative calls for service interactive map on the City’s website and increased its responsiveness to media inquiries.  Since that time, the Department has continued to explore alternatives to providing access to police radio communications while safeguarding personal identifying information and officer safety.  Department leadership worked in close collaboration with employee labor groups to develop the new procedures, and the Palo Alto Peace Officers’ Association said they were supportive of transparency.

The new policy restoring real-time access to radio communications will go into effect on or before September 1, 2022, once training of all personnel and other operational steps are completed.

The change in radio communications approach gives the public and media instant access to police activities, while the Department’s existing public information options remain in place.  Those include the interactive calls for service map, the daily Police Report Log, sharing data and policing statistics information as part of the Police Data Initiative, regularly distributing news releases on significant events, providing media access seven days a week to direct information from police leadership, and sharing critical public safety information in a timely way via Nextdoor, Twitter, and Nixle.


Editors Commentary:

Today, EastCountyToday is calling on both the City of Antioch and City of Brentwood Police Departments to begin the process to turn their radio traffic back on for the general public. This would be no different than what Palo Alto Police just did–proving it can be done if an agency wants to.

Specifically in Antioch, with all the problems and lack of transparency from the FBI investigation to the incidents involving an Antioch City Councilwoman, this should be common sense–specifically since they are not releasing any body camera footage. It would also prevent the mayor from further misleading the public to push a political agenda.

For Brentwood, officers are making a lot of significant arrests and preventing crime, but nobody at city hall is talking about it, and they do not want the public to know about it until its week old news out of the news cycle. At the same time, there is also many crimes occurring which are never known about until days later.

Since October 2015, Antioch and Brentwood have gone dark, while the Contra Costa County Sheriff, City of Oakley and City of Pittsburg have operated in full transparency of the public with radio traffic available to the public.

It’s time Antioch and Brentwood now do the same.

Lets not forget, SB 1000, passed the State Senate in May, however, the bill ultimately died in Assembly committee.

Under SB 1000, it would require law enforcement to ensure public access to radio communications. This bill would also require those law enforcement agencies to ensure that any criminal justice information or personally identifiable information obtained through CLETS is not broadcast in a manner that is accessible to the public, as specified.

Senator Becker (D-Menlo Park) said he would bring the bill back next year, but said on August 11 he urges law enforcement to follow the model of CHP and others which implemented alternatives to full encryption.

Here is the press release from Palo Alto Police who opted to turn their radio traffic back on in the name of transparency.

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