On this episode, we talk to Doug Henry of D&K Automotive in Antioch where 9-months ago, back in June of 2017, Contra Costa County Firefighters responded to a fire at the business after a car fire occurred. The building was saved, however, smoke damage prevented him from re-opening.
On Saturday, March 31, 2018, D&K Automotive will host their grand re-opening.
Since 1999, D&K Automotive Repair has been providing Antioch and the East Bay Area with top quality auto repair and maintenance. They are located at 712 E. 18th Street, Antioch CA and can be reached for appointment by calling (925) 391-2656.
For more information: http://www.dkautomotiverepair.com/
Interview Overview :
00:45 – Doug shares how he saw the fire while sitting at Fenway Park in Boston where he saw a live stream on eastcountytoday.net of his business on fire.
01:25 – D&K now gets to re-open to a brand new designed business after 10-months of being closed. Shares importance of surrounding yourself with good people.
02:35 – Doug shares the importance of insurance and how Glenn Hoffman of Discovery Bay Insurance helped him understand his insurance options that was best for his business.
03:50 – Doug shares how and why he got into the automotive business.
05:30 – Doug discusses how he opened his shop and persistence is important for any business owner. Expanded in 2009 to a larger shop.
07:33 – sign placement and eye catchy sign – shout out to Randy at Fast Signs!
08:09 – Doug discusses customer loyalty and the importance of doing the right thing. Appreciative of support of the community.
10:44 – Doug provides some tips on keeping vehicles running
12:44 – Doug talks about how technology has changed the automotive repair industry.
14:26 – Why sometimes buying a new car may not be cheaper than paying for repairs. Taxes, registration, cost, insurance will all increase.
15:33 – types of cars Doug likes to work on
17:15 – Doug talks about the grand re-opening celebration, provides a brief overview of his business. Giveaways, tacos, etc.