AMR Contra Costa Receives American Heart Association’s Mission: 2018 Lifeline EMS Gold Plus Recognition Award

Press Release


CONCORD, CALIF. – During the recent Contra Costa County Board of Supervisors monthly assembly meeting, American Medical Response in Contra Costa County was officially presented the American Heart Association’s Mission: Lifeline® EMS Gold Plus Award for implementing quality improvement measures for the treatment of patients who experience severe heart attacks.

“We are honored to have our hard work on our cardiac response protocols and community training recognized by the AHA. Every day this program is saving lives across Contra Costa County and is a reflection of AMR’s commitment to our community,” said Michael Johnson – Regional Director, Contra Costa County American Medical Response.

The award presented is in recognition of the accuracy of the handling of cardiac arrest treatment criteria as outlined by the American Heart Association. From 2015-2017, Contra Costa County Paramedics and EMTs responded to more than 1,500 calls of this nature and treated patients experiencing an ST elevation myocardial infarction (STEMI), the deadliest type of heart attack caused by a blockage of blood flow to the heart. To prevent death, it’s critical to restore blood flow as quickly as possible, either by mechanically opening the blocked vessel or by providing clot- busting medication.

“The EMS Team has demonstrated continued success in using the Mission Lifeline- EMS Program by applying the most up-to-date evidence-based treatment guidelines to improve patient care and outcomes in the community we serve. This award goes directly to the field for all that they do in the recognition and treatment of STEMI patient including alerting of hospitals, transporting, and the transmission and documentation of 12 lead EKGs. This is the great work being done as a whole EMS system and it is an honor to be recognized for the work that is done on a daily basis.”  Stated Joanny All, RN – Clinical Manager Contra Costa County American Medical Response.

The Mission: Lifeline initiative provides tools, training and other resources to support heart attack care following protocols from the most recent evidence-based treatment guidelines. Mission: Lifeline’s EMS recognition program recognizes emergency medical services for their efforts in improving systems of care to rapidly identify suspected heart attack patients, promptly notify the medical center and trigger an early response from the awaiting hospital personnel.

About Mission: Lifeline The American Heart Association’s Mission: Lifeline® program helps hospitals and emergency medical services develop systems of care that follow proven standards and procedures for acute coronary syndrome patients. The program works by mobilizing teams across the continuum of care to implement American Heart Association/American College of Cardiology clinical treatment guidelines. For more information, visit


Patient Focused. Customer Centered. Caregiver Inspired.

We are committed to making a difference by caring for people in need. Our national reach and extensive experience allows us to deliver a wide range of services to communities nationwide, from managing entire emergency medical systems to private-public partnerships that best serve an area’s needs.

AMR is a leader in the emergency medical services sector which is known for implementing and providing the industry’s best practices. We are committed to the Triple Aim:

  • Improving the patient experience of care 
  • Improving the health of populations
  • Reducing the per capita cost of health care

AMR serves communities all across the country. Our teams have trained more than 183,000 people nationally in compression-only CPR, which means that many more people have a better chance of surviving sudden cardiac arrest.